Contact Us

Do you a question about your bill or need help with your product? To get immediate help via email from our Customer Care/Product Support team, click here. If you are interest in our services and have a question for our sales team, click here. We are always happy to hear from you. You can also reach us in other ways:

Phone: 800-559-6189
Mon - Fri
8 AM - 8 PM EST
Mail: Intelliverse
Client Services
5900 Windward Parkway
Suite 500
Atlanta, GA 30005

On-line Account Maintenance

Why should I use On-line Account Maintenance?

We have added On-line Account Maintenance to put you in control of your service. With On-line Account Maintenance you can:

  • View and change General Account Information, such as your name, billing address, contact phone number, contact email address
  • View and change your credit card on file
  • Reset your voicemail passcode
  • View and update your voicemail distribution lists
  • View your account history and invoices

How do I log in?

You can click here to log in to On-line Account Maintenance. Please note that you will need to enter your username, which is your 11 digit mailbox number, and a web passcode. To obtain a web passcode, please call Client Services at 800-559-6189.


The following materials are available (in PDF):

User Manual (427 KB)

Quick Reference Manual (123 KB)

Order Form (US only) (577 KB)

Order Form (Canada only) (52 KB)
In order to view and print PDF files, you need Adobe® Acrobat® Reader installed on your computer. Most computers already have this software installed, but if yours does not, you can download Acrobat Reader for free from the Adobe Web site. Click the "Get Acrobat Reader" graphic below or visit


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